Are your users getting bogged down in too much technical jargon?

In his seminal book, On Writing Well, William Zinsser warns all authors, including technical writers, to write clearly and purposefully:

“Clutter is the disease of American writing. We are a society strangling in unnecessary words, circular constructions, pompous frills and meaningless jargon.” 

If your technical writing suffers from this affliction, I’ll help you create manuals and guides that answer all your users’ questions before they turn into expensive customer support calls.